Resources

Sales Management Association’s research on sales operations competencies focuses on skillsets and abilities important to sales operations, sales enablement, and other sales force effectiveness functions. It prioritizes competencies considered most critical by management, and suggests which competencies will be of growing future importance. Organizational staffing and recruitment practices are also...Read more

Onboarding programs deliver learning and development resources to new salespeople in an effort to speed time-to-productivity. This study examines sales onboarding practices in business-to-business firms. Research focus areas include: Onboarding program best practices Emerging trends and metrics in onboarding approaches Onboarding program impact on time-to-productivity for new hires Effective approaches...Read more

Decades ago, CRM's launch heralded a new era of technology enabled sales management. Its promised capabilities, at the time often oversold and under-realized, are now assumed in most organizations. Today's sales technology presents similarly transformative possibilities. However, with ever-changing trends in sales automation, sales performance, and now artificial intelligence, it's...Read more

Everyone knows that dynasties develop winning cultures, but do we really understand what that means? All organizations want to win, but true dynasties create cultural imperatives around the behaviors that produce winning results. This session explores the cultural differences that allow some sales organizations to consistently outperform their competitors. Resources...Read more

The technology to enable in-the-moment, situational coaching and learning has been available for a while. The messaging, content and skills training you need to serve up in that format? Not so much... until now. Just-in-time, situational coaching and learning is now a reality that will help your salespeople rise to...Read more

Today, sales leaders are often asked to make strategic decisions with incomplete or less-than-accurate information. In this environment, the challenge is to figure out which data is useful for increasing sales, and which isn't. In this webinar, our panel of experts will discuss strategies to sift through the data--to find...Read more

The hard part just got easy. Your sales team knows how to sell--that's their job, after all--but getting CEOs and other VIPs to schedule time with you is tricky enough to ground even the highest flying of your sales team. So what if that impossible-to-reach person wasn't so impossible to...Read more

Sales territory management presents distinct challenges for many different organizations. This webcast explores industry best practices on how to strategically align and manage your territories. Topics include: Unique aspects of sales territory alignment across multiple industries Infusing territory alignment approaches with data: inputs you need for a successful planning process...Read more