Resources

Productive sales organizations routinely change their sales processes. By first evaluating current processes, then implementing changes and measuring their impact, firms can profoundly impact sales results. In this Sales Management Association webcast, we present a framework for evaluating, optimizing, and measuring sales process effectiveness. Presenters also address participants’ sales process...Read more

The Sales Management Association encourages the formation of local chapters. Our chapter meetings provide sales management and sales operations professionals with opportunities to network with peers and thought leaders, exchange best practices, and discuss issues important to sales leadership.

As firms prepare to implement sales compensation plan changes, they must avoid common mistakes which can undermine the plan’s desired impact. In this Sales Management Association webcast we detail practical strategies for ensuring a successful plan rollout by identifying five “Roll-Out Watch-Outs:”  Chump Champions: choosing the wrong champion for leading...Read more

For most organizations, landing the major account is the ideal end goal for individual sales representatives, and the de facto definition of effectiveness for the sales organization. Yet focusing on account wins alone overlooks the importance of selling efficiency. Selling efficiency describes the productive use of firm resources in pursuit...Read more

Sales coaching programs have the greatest impact when they promote specific selling behaviors. In this Sales Management Association Case Study, we review a coaching initiative implemented at NCMIC Group, Inc., a leading US provider of insurance, equipment leasing, merchant services, and financing for dentists, medical doctors, veterinarians, attorneys, businesses and...Read more

Sales strategy aligns the sales organization with the firm’s business strategy, and provides an action plan for sales performance. One of several archived sessions from SMA's Advanced Sales Management workshop (held in June 2010 at DePaul University's Center for Sales Leadership), this session covers: A framework for understanding and explaining...Read more

Transformational change seems like the “new normal” for sales management. How is the prevalence of large-scale change initiatives changing the role of sales management? What competencies do the best managers bring to sales transformation efforts? How should managers and organizations develop competencies needed for management's success Originally delivered at The...Read more

Most corporate business plans are clear on the sales organization’s performance objectives; that is, they tell us “how much” the sales organization is required to produce. What’s often missing: the “how?” In this Sales Management Association webcast, we review approaches for linking the specific action plans for sales execution with...Read more